Refund policy
Returns & Exchanges
We hope you're happy with your purchase! If you'd like to return an item, please email us first at contact@peiscorner.com with your order number, the item name, and a description of the issue.
Once we review and approve your request, we'll send you a return address. Please do not send returns to the original shipping address. After we receive and inspect the returned item, you'll receive a full refund of the purchase price.
We do not currently offer exchanges. If you're unsatisfied with an item, you can return it for a refund and place a new order.
Return Eligibility
- Returns must be initiated within 30 days of receiving your item.
- The item must be in its original packaging and in the same condition as received — opened or slightly used products are also accepted.
- Return shipping costs are paid by the customer, and we do not charge a restocking fee.
Cancel Order
-
Not yet shipped: Cancellation is possible — please email us right away.
-
Already shipped: Cancellation is no longer available once the order has shipped.
Damages and Issues
Please inspect your order upon arrival. If an item is defective, damaged, or incorrect, contact us within 7 days of delivery with photos or videos so we can evaluate and resolve the issue.
Refunds
Once your return is received and inspected, we'll notify you and issue a refund to your original payment method within 10 business days. Please note your bank or credit card company may take additional time to post the refund.
Questions?
Contact us anytime at contact@peiscorner.com — we're happy to help.